MOST REQUESTED PERCEPTIONOLOGY  TOPICS

101 PERCEPTIONOLOGY  BASICS
In this session participants will understand how all the following sessions revolve around each other and if someone
wants their world to change for the better that it must start with them. Participants will also discover the fact that in
order to achieve anything they will need to inspire others to help them. Learn how to inspire others to willingly help
you.

102 CONNECTING WITH YOUR CUSTOMERS/ BUILDING INTERPERSONAL RELATIONSHIPS.
Understand the importance of making a GREAT FIRST IMPRESSION. Every relationship begins with a HELLO make it a
great one. Learn the importance of properly meeting, greeting and saying good bye to someone. Names are the key to
any relationship learn the importance of getting, remembering and using names. Discover the secret of the “YOU” letter.
Learn simple techniques that will forever change the way you communicate with others.

103 BECOMING TRULY INTERESTED IN OTHERS WILL BENEFIT YOU PERSONALLY, PROFESSIONALLY AND FINANCIALLY.
Understand you don’t need to be interesting just interested. Ask simple questions that will have others talking about
subjects they are interested in. In this course you will realize basic facts that will empower you to start conversations
with anyone. Understand that only when you become truly interested in others do your own possibilities emerge.

104 LISTENING AS A SKILL
The LISTENER controls the conversation. Learn how to control conversations so that they go in the direction that you
decide. Appreciate the fact that we all want to be listened to. Find out how you can be sure that you will be considered a
great conversationalist. Learn how improving your listening skills will improve not only your professional life but your
personal life as well.

105 THE ART OF SELLING YOURSELF
Even if you have the greatest product on the planet. It can whiten, brighten and even forgive sin but if you can’t connect
with your customer you can’t sell it. Before you can sell your product services, concept or ideas you must first sell
yourself. Learn how to connect at an unprecedented interpersonal level with all those around you. No one cares how
much you know until they know how much you care.

106 PRESENTING YOURSELF AS A PROFESSIONAL
What you say says a great deal about you? Every time you open your mouth you are giving a speech, act like it.
Build your vocabulary. Learn how to speak in public. You are constantly being perceived what is your body language
saying about you? Develop and practice your 30 second elevator speech.

107 UNDERSTAND YOUR POWER TO INFLUENCE OTHERS.
In this session participants will understand that they influence everyone around them, be it positively or negatively
on a daily basis. People remember who gave them the best HELLO today was it yours? Learn how giving kudos
and being encouraging benefits you. When you encourage others and you see them become encouraged it will
encourage you to encourage others.

108 UNDERSTAND WE DO NOT UNDERSTAND EACH OTHER.
This course brings to light our incredible inability to communicate with one another. Communication is a SCIENCE.
Learn techniques that will enable you to become a better communicator, listener and speaker. Stop listening in black
and white and understand the importance of asking the proper questions to fill in the color.

109 HOW YOUR WORLD REACTS TO YOU IS A DIRECT REFLECTION OF HOW YOU ARE REACTING TO YOUR WORLD.
If you are walking into work and nobody says hello to you, guess what? If people don’t remember your name, guess
what? If people aren’t encouraging you, guess what? Understand that if you want your world to change for the better
it must begin with you.

110 THE ART OF A SUCCESSFUL BUSINESS LUNCH/DINNER
This all inclusive course starts with how to word your invitation to paying the check and everything in between.
Participants will discover all the little idiosyncrasies that can make or break a successful business meal. Learn what
questions to ask, the importance of eye contact, and learn listening skills that will set you and your company apart from
the crowd.

111 TURN YOUR EMPLOYEES INTO AMBASSADORS
EVERYONE is responsible for their company sales? In today’s economy it is imperative that everyone pitch in to make
sure their company succeeds. Employees need to realize their role in promoting their company's product or services.
Employees are a direct reflection on their employer. Are your people putting your best foot forward?

112  “HOW YOU ARE PERCEIVED IS YOUR REALITY!”
Classes designed to get participants to interpersonally communicate with each other. Participants are required to actively
participate by standing and speaking in front of the group Afterwards, and often for the first time, participants will hear
how others honestly perceived them. Participants will get to hear if they were perceived as energetic, sincere, and how
much energy they projected. They will also become aware of body language, posture and listening skills. This course
will turn your employees into a team. Personal walls will be broken down, self-confidence will rise and participants
speaking skills shall skyrocket.

113 BUILDING CUSTOMER LOYALTY
Do your clients see you as “A” Company or as “Their” Company?”  Understand that Customer Service is a Religion.
Are your employees making your clients feel a part of the company? Do they feel welcome when they walk in? This
session deals with your company’s ATTITUDE towards your customers. Understand the importance of building
relationships with your clients which is the life blood of any business. Word of mouth is not only the best advertising
it is assured when your people become truly interested in your consumers.

114 WAKE UP AND SMELL THE COFFEE. (ATTITUDE ADJUSTMENT)
This session addresses the issue of complacency. Realize you have the ability to influence all around you. Understand
the importance of bringing energy to whatever you do. Energy is not only perceivable it is marketable. This session will
open your employee’s eyes to their own possibilities. Realize you have already won a 120,000,000 : 1 Lottery called LIFE.
Stop waiting around to win another one, cash in your ticket and start being the best you can be.

115 STOP CRASHING AND BURNING (One on One Session)
Donald Wayne McLeod shadows you for a day. This session is an eye opening experience for all participants. If your
handshake is weak or you don’t seem sincere he will tell you. If you never shut up, have poor eye contact, or present
yourself poorly to others he will tell you. Hear honest professional feedback about how you answer your phone to how
you say hello and goodbye to people throughout the day and everything in between. From how you walk to how much
energy you project, you need to hear the truth. The world has lied to you long enough. Learn more than how you are truly
perceived; learn techniques that will have others perceiving you in a very positive manner. Donald Wayne loves his job
because he sees people immediately start to incorporate and benefit from his PERCEPTIONOLOGY principles.